Reservation:

Bookings for treatments are mandatory in order to guarantee the best service. For reservations, please contact the SPA Reception by calling 0524 582325; or send an email to spa@grandhotelsalsomaggiore.com. Hotel Guests can directly call from the room by calling n. 4514. We suggest to arrive at least 10 minutes prior to the treatment time. Please be aware that late arrivals will result in reduced treatment time.

Cancellation

In the event of cancellation or modification, guests are required to notify the SPA by 7.00 pm on the day prior the treatment. For later cancellation or to failure no show, we reserve the right to charge in full for the treatment.

Children and Teen access

The entry for children is allowed only for children/teens  from 3 years up to 17 years of age. The only area allowed is for the main pool and the presence of a parent is required. Noises are prohibited, as talk loud, run around the pool, dive and play in the water. The duration of the entrance is 1 hour and half, from 10:00 to 12:30.

Health state:

Upon booking, please notify the SPA Reception of any physical condition, allergies, or anything else that may affect your choice of treatment. We also report the following contraindications: acute illnesses, iodine allergies, thyroid disorders, hypertension, dermatological lesions (sores, open wounds), cardiac disorders, uncompensated arteries (recent heart attacks, heart disease, arterial hypertension, poorly controlled), malignant neoplastic diseases, chemotherapy treatments performed for less than six months.

Valuables:

The management assumes no responsibility for the loss or damage of valuables within the entire SPA area. We advise you not to wear jewellery during the wellness path, because the water can oxidize them.

Your SPA shopping and gift voucher:

Continue your SPA experience at home or give the gift of wellbeing to a loved one, purchasing professional SPA skin care products or gift voucher. Please contact the SPA reception for more information.